HS 311 - Case Management in Human Services

3 Cr. Hrs.

Common Learning Outcomes
05. [CT] Critical thinking skills: inquiry, analysis and creative problem-solving
06. [IL] Information literacy
09. [WC] Written communication skills
10. [OC] Oral communication skills
12. [ME] Moral and ethical reasoning and action
13. [PP] Professional preparedness, interpersonal and digital communication skills

This course is designed to introduce students to the concept of case management and how it is used to provide human services. Students will explore the many factors affecting case management today including federal legislation, emerging client groups, technology, shifting demographics, new service delivery models, and the resulting ethical and legal dilemmas.

Prerequisite(s): HS 101