ESM 442 - Public Administration in Emergency Services Management

3 Cr. Hrs.

This course is designed to be a progressive primer for students who want more knowledge about emergency services administration. The course demonstrates the importance of the following skills, necessary to manage and lead an emergency services department through the challenges and changes of the 21st century: Persuasion and influence, accountable budgeting, anticipation of challenges and the need for change, and using specific management tools for analyzing and solving problems. A central part of the course focuses on how the leadership of an emergency services department develops internal and external cooperation to create a coordinated approach to achieving the department’s mission.